Privacy Policy

Apata Privacy Policy  

Last updated: [12thJune, 2025]  

This Privacy Policy outlines how Apata ("we", "our", or "us") collects, uses, stores, and protects the personal information of users and providers who access our platform ("App", "Website", or "Service"). Your privacy is important to us, and we are committed to safeguarding your data in accordance with Ghanaian law and global best practices.  

1. Information We Collect  

We may collect the following types of information:  

a. Personal Information:  

• Name, phone number, email address, date of birth
• Government-issued ID (for Providers)
• Profile photo, user preferences, location data  

b. Property and Listing Data:  

• Photos, GPS coordinates, descriptions, amenities  

c. Usage and Device Information:  

• IP address, device type, operating system, browser type
• Usage behavior within the app (e.g., search filters, clicks)
• Cookies and tracking data  

d. Financial Information:  

• Mobile Money or payment processor transaction IDs
• Billing history (for Providers)  

2. How We Use Your Information  

• To create and manage user/provider accounts
• To verify provider identity and maintain listing quality
• To personalize your user experience
• To process payments, subscriptions, and boosts
• To send notifications, updates, and promotional content (where permitted)
• To monitor and improve platform performance
• To detect, prevent, and address fraudulent activity or abuse  

3. Sharing Your Information  

We may share your information with:  

• Verified transaction partners (e.g., payment processors)
• Law enforcement or legal bodies (when required by law)
• Third-party service providers who support app functionality (e.g., analytics, support tools)
• Other users (e.g., providers may see your name when you request a viewing)  

We do notsell or rent your personal data to any third party.  

4. Data Retention  

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Inactive accounts may be archived or deleted after extended inactivity.  

5. Your Rights and Choices  

You have the right to:  

• Access, update, or delete your personal data
• Request a copy of your stored data
• Withdraw consent for marketing communications
• Deactivate or delete your account at any time  

To exercise these rights, contact us at: privacy@apata.com.gh  

6. Security Measures  

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or loss. However, no system is 100% secure.  

7. Children’s Privacy  

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.  

8. International Data Transfers  

If your data is processed outside Ghana, we ensure it is handled in compliance with applicable data protection laws.  

9. Policy Updates  

We may update this Privacy Policy periodically. We will notify users of material changes via email or in-app alerts. Continued use of the platform constitutes acceptance of the updated policy.  

10. Contact Us  

For privacy-related questions or requests, contact us at:    
📧privacy@apata.com.gh    
📍 QuichGix Technologies Ltd, Tema, Ghana  

By using Apata, you agree to the terms outlined in this Privacy Policy.